Compliance Guarantee ProgramAirway Management is pleased to offer a 90-day patient Compliance Guarantee Program for CPAP naïve patients with its TAP® PAP Nasal Pillows Mask. We are confident that most patients will be compliant with therapy and qualify for billing beyond month 3 while using the mask.Airway Management also guarantees patient satisfaction for the experienced CPAP user. If a patient is not completely satisfied during the first 30 days of use we will replace the mask.These guarantees are in lieu of any other applied warranties, breakage or misuse by the patient.In the event that a naïve patient is noncompliant with therapy in the initial 90 days due to the TAP PAP Nasal Pillows Mask, or dissatisfied within the first 30 days of use we will replace the mask to the supplier's inventory with a new one.In order to qualify for a replacement the provider must satisfy the following:
- Certify that the fitting video was viewed and the mask was fit correctly.
- The mask has not been misused and is in good working condition.
- Fill out the Mask Questionnaire online and submit to Airway Management electronically.
Airway Management may ask for the return of the mask.